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Shipping & Returns

Netherlands
Parcel shipment €7

Europe
Parcel shipment €15

Rest of the world
Parcel shipment €50

Shipments to Switzerland and Norway are outside the EU (exports) and apply the same terms for shipment and returns as the rest of the world.



Returns

You can request to return any item within 14 days of the delivery date by sending an email to customercare@kassleditions.nl. Once you have received our confirmation to return your order can send it back. Will need arrive back within days of receipt. We would appreciate reason for returning the article as help us improve service. After receiving returned refund purchase amount into bank account days.

Returns are sent at your own expense. Returns outside the European Union are subject to import duties, taxes and customs fees. We ask that items are returned in the same condition as they were sent; clean, unwashed, unworn and with all their hangtags still intact.

We cannot be held responsible for returns that we do not receive. Therefore, we kindly advise you to return your parcel using a “track and trace” code and to keep your proof of postage, preventing possible disputes between sender and receiver. 

To return items, please follow these steps:

  1. Send an email to customercare@kassleditions.nl
  2. Once you have received our confirmation to return your order, you can send it back. Your order will need to arrive back within 14 days of receipt.
  3. We recommend returning your parcel using “track and trace”, allowing you to trace your parcel and preventing possible disputes between sender and receiver. Costs and risks of returned articles are with the customer.
  4. After receiving your returned article we will refund the purchase amount into your bank account within 7 days.

Need a different size?

If you prefer another size you can request to exchange any item within 14 days of the delivery date by sending an email to customercare@kassleditions.nl. We will inform you by email if the product is available. Your order will need to arrive back within 14 days of receipt and we will ship the new item once we received the return. Costs and risks of exchanged articles are with the customer.